1. DATA CONTROLLER
The processing of all personal data is the responsibility of the Alcudia City Council, with Tax ID P0700300G, located at Major 9, 07400 Alcudia (Illes Balears), Spain, under the data protection laws of the European Union and Spain. The Alcudia City Council is committed to fulfilling its obligation to maintain the confidentiality of personal data and to process it with discretion. Accordingly, necessary measures have been taken to prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology at all times and in accordance with the applicable personal data protection legislation in Spain. The data provided by the user will be used for the purposes described in this Privacy Policy, which include providing the requested services and improving the user’s experience with the Alcudia City Council. This Privacy Policy may be updated, so it is advisable for users to review it regularly.
2. PURPOSE
The data of our users will be processed for the following purposes: process and manage the service request as well as its provision, contact you if necessary, manage registration for any programs and calls promoted by the Alcudia City Council through its electronic headquarters, administrative purposes such as accounting, billing, auditing, and verifying payment methods, conduct marketing activities such as verifying, maintaining, and developing systems and statistical analyses of various types, send communications including the weekly digital newsletter and any other information that may be of interest regarding services, products, updates, and other aspects of the Alcudia City Council or collaborators, based on previous interests and services received, provided you have subscribed to our newsletter and consented to receive communications. The Alcudia City Council will retain the personal data provided for as long as necessary to fulfill the purpose for which it was collected and to determine potential liabilities arising from that purpose, in addition to the periods established by applicable regulations.
3. OBLIGATION TO PROVIDE DATA
The data requested in the forms accessible from the WEBSITE are generally mandatory for fulfilling the established purposes, unless otherwise specified in the relevant field. Therefore, if the data is not provided or is inaccurate, the stated purposes cannot be fulfilled.
4. ORIGIN AND LEGITIMATION
The legal basis for the processing of the collected data is the management of the legal relationship established with the user, the provision of requested services, and the fulfillment of legal obligations. The origin of this data is as follows: through the forms on the WEBSITE filled out by the user or requests made via email, whenever the user uses our services. The user is responsible for the accuracy of the data provided and must inform the Alcudia City Council of any modifications. The Alcudia City Council reserves the right to exclude from registered services any user who has provided false or fraudulent data, without prejudice to other actions that may be taken under the law. The Alcudia City Council may also obtain certain information from users: when browsing the WEBSITE, such as the number of visits or time spent on each page, among others; through emails, such as read receipts; and from the Alcudia City Council’s accounts on various social networks, specific information the user has previously agreed to share through those networks. This collected data may be used for creating targeted advertising campaigns, contests, raffles, and promotions, in accordance with the specific terms and privacy policies of each social network.
5. DATA COMMUNICATION
The Alcudia City Council does not sell personal data. The Alcudia City Council will not transfer data to third parties, except:
- legal obligation.
- if you have given your consent pursuant to a specific agreement with the data controller.
- the establishment of collaboration agreements with entities and companies with which we jointly develop actions and programs.
Certain services and programs carried out by the Alcudia City Council involve collaboration and/or co-financing from other entities. You can consult the updated list of recipients for each of the main activities of the Alcudia City Council at this link.
6. USER RIGHTS
The user can send a written request to the Alcudia City Council’s registered address (Major 9, 07400 Alcudia) or to the email address ajuntament@alcudia.net to obtain additional information and exercise the rights of access, rectification, opposition, erasure, restriction, and portability, as well as to object to automated individual decisions that may significantly affect them or have legal effects, in accordance with Article 22 of EU Regulation 2016/679. The request must include the following information: Your name and postal address, the purpose of your request, any data that may help locate the data subject to your request, a photocopy of your ID, NIE, or passport to verify your identity and prevent a third party from fraudulently exercising your rights, your signature, and the date of the request. Furthermore, if you believe any of your rights have been violated, as an interested party, the user is entitled to file a complaint with the Spanish Data Protection Agency (AEPD), located at C/Jorge Juan, 6, 28001 Madrid https://www.agpd.es.
